Terms & Conditions

Last updated: September 21, 2026

Welcome to Paraíso Trips.

These Terms and Conditions govern access to and use of the paraisotrips.com website, including its content, forms and contact channels.

By using this website, you acknowledge that you have read these Terms and Conditions and agree to be bound by them.

1. Identification

Paraíso Trips is the trade name used to operate this website.

Website: paraisotrips.com
Email: cynconlego@gmail.com

Hereinafter referred to as “Paraíso Trips”.

2. Purpose of the website

Paraíso Trips is a website dedicated to providing information, inspiration, guidance and assistance relating to travel services, including, without limitation:

• Flights.
• Hotels and accommodation.
• Cruises.
• Experiences and activities.
• Domestic and international destinations.
• Additional travel-related services.

The content available on the website is intended to help users learn about the services that Paraíso Trips may arrange, recommend or facilitate.

3. Using the website does not in itself constitute a booking

Unless expressly stated otherwise through a purchasing process subsequently enabled by Paraíso Trips, the website does not directly process bookings or payments for travel services.

Accordingly:

• Viewing a service does not constitute a booking.
• Submitting a form does not guarantee availability.
• Requesting information does not automatically create a contractual relationship.
• Starting a conversation by email, telephone or instant messaging does not confirm a booking.
• Prices displayed for informational purposes do not necessarily constitute a final quotation.

A booking will only be considered confirmed when the user expressly receives the terms of the relevant service and the confirmation applicable to that transaction.

Where a subsequent payment, deposit, confirmation or contract takes place, additional terms specific to the purchased service may apply.

4. Travel information and requests

You may provide information about your travel preferences to request guidance, recommendations or quotations.

Paraíso Trips may use this information to identify suitable options and, when necessary, check availability or terms with travel suppliers.

A request for a quotation does not oblige you to make a purchase, nor does it oblige Paraíso Trips or the supplier to hold availability until a formal confirmation has been issued.

5. Prices

Prices that may be displayed on the website may be indicative, promotional or informational, unless expressly stated to be a definitive offer.

Travel product prices may vary due to factors such as:

• Availability.
• Travel dates.
• Season.
• Number of travelers.
• Room or cabin type.
• Selected category or class.
• Fare type.
• Taxes.
• Airport or port fees.
• Supplier charges.
• Exchange rates.
• Promotions.
• Changes made directly by airlines, hotels, cruise lines or other suppliers.

Before purchasing a service, you must be informed of the price and terms applicable to the relevant transaction.

6. Availability

The publication or mention of a destination, hotel, flight, cruise, experience or service does not guarantee availability.

Availability may depend on external suppliers and may change without prior notice.

Where applicable, Paraíso Trips will confirm current availability before formalizing a purchase.

7. Independent suppliers

Some of the services presented or arranged by Paraíso Trips are provided directly by independent third parties, such as:

• Airlines.
• Hotels.
• Cruise lines.
• Tour operators.
• Transportation providers.
• Destination management agencies.
• Experience providers.
• Restaurants.
• Parks.
• Providers of activities and other travel services.

These suppliers may have their own terms, cancellation policies, requirements and restrictions.

Where a service is provided by a third party, the relevant supplier's specific terms may form part of the agreement.

8. Changes made by suppliers

Schedules, itineraries, routes, activities, vessels, flights, facilities, included services and other features may be changed by the responsible supplier due to operational, weather-related, regulatory, safety or force majeure circumstances.

Paraíso Trips will endeavor to inform travelers of relevant changes communicated to it where there is an active service relationship.

The foregoing does not limit consumers' rights under applicable law.

9. Cancellations, changes and refunds

Cancellation, amendment, no-show and refund policies may vary depending on the selected service and supplier.

Before making a purchase, you must receive the terms applicable to the relevant service.

In the event of differences between a general description published on this page and the specific terms expressly accepted at the time of purchase, the specific terms of the transaction will apply, without prejudice to any non-waivable rights recognized by applicable law.

10. Travel documentation

Travelers are responsible for checking and obtaining the documents required for their trip in a timely manner, including, where applicable:

• A valid passport.
• A visa.
• Immigration authorizations.
• Travel permits for minors.
• Required health certificates or documentation.
• Entry and transit requirements.
• Documents requested by airlines, cruise lines or authorities.

Requirements may vary according to the traveler's nationality, destination, stopovers, length of stay and government rules in force.

Any information Paraíso Trips provides about immigration or documentation requirements is for guidance only. Travelers must therefore verify the applicable official requirements before traveling.

11. Information provided by users

You agree to provide accurate and up-to-date information when requesting a quotation or service.

You must pay particular attention to verifying:

• Travelers' names.
• Dates.
• Nationality, where relevant.
• Number of passengers.
• Ages.
• Information included in travel documents.

Paraíso Trips will not be responsible for incidents arising directly from incorrect information supplied by the user, without prejudice to any obligations imposed by law.

12. Permitted use of the website

You agree to use the website solely for lawful purposes.

The following are prohibited:

• Attempting to access servers, databases or systems without authorization.
• Deliberately interfering with the website's operation.
• Introducing malicious software.
• Using automated mechanisms to perform unauthorized bulk extraction of content.
• Impersonating another person.
• Using the website for fraudulent activities.
• Reproducing content commercially without authorization.

13. Intellectual property

Designs, text, graphics, logos, visual structure, original photographs, original videos, brand identity elements and other materials created or owned by Paraíso Trips are protected by applicable intellectual property laws.

Trademarks, trade names, photographs, videos or content belonging to third parties remain the property of their respective owners.

Brands associated with hotels, airlines, cruise lines, destinations or suppliers are included only where necessary to identify or describe services. Their inclusion does not necessarily imply ownership, sponsorship or any affiliation beyond whatever commercial relationship may exist.

14. Content and images

Some images used on the website may be illustrative or representative of a destination, category or experience.

Unless expressly stated otherwise, a photograph does not guarantee that you will receive the exact room, vessel, vehicle, view, facility or configuration shown.

The definitive features will be those specified in the confirmation or documentation for the purchased service.

15. External links

Paraíso Trips may include links to websites belonging to airlines, hotels, cruise lines, platforms, tour operators, authorities or other third parties.

These websites are independently managed and are subject to their own terms and privacy policies.

The inclusion of a link does not necessarily mean that Paraíso Trips controls all of the linked website's content, availability or operation.

16. Website availability

Paraíso Trips will endeavor to keep the website available and up to date.

However, access may be temporarily suspended due to:

• Maintenance.
• Updates.
• Technical failures.
• Server issues.
• Security incidents.
• Circumstances beyond Paraíso Trips' reasonable control.

17. Limitations

Paraíso Trips will be responsible for obligations imposed on it by law or contract.

However, Paraíso Trips does not directly control the internal operations of airlines, hotels, cruise lines, immigration authorities, airports, independent operators or other external suppliers.

Consequently, certain incidents caused exclusively by those third parties may be subject to the relevant supplier's terms and responsibilities.

Nothing in these Terms shall be interpreted as a waiver or limitation of consumers' rights under Mexican law.

18. Force majeure

Certain travel services may be affected by events beyond the reasonable control of Paraíso Trips or its suppliers, including natural phenomena, hurricanes, weather conditions, conflicts, airport or port closures, acts of authorities, public health emergencies or similar events.

Applicable changes, credits, refunds or alternatives will depend on the particular circumstances, the rules in force and the policies validly applicable to the purchased service.

19. Personal data protection

The processing of information provided to Paraíso Trips is governed by our Privacy Policy, available at:

https://paraisotrips.com/en/privacy-policy/

The Privacy Policy forms part of the policies applicable to use of the website.

20. Minors

Where a request includes services for minors, the arrangements must be made or authorized by their parent, guardian or legal representative.

21. Changes to these Terms

Paraíso Trips may amend these Terms and Conditions to reflect:

• Changes to its services.
• New website features.
• Regulatory changes.
• New purchasing arrangements.
• Relevant operational changes.

The current version will remain published on the website together with its last updated date.

22. Applicable law

These Terms shall be interpreted in accordance with the applicable laws of the United Mexican States.

The foregoing does not limit consumers' rights or the powers of consumer protection authorities or other competent authorities.

23. Contact

For questions relating to these Terms and Conditions:

Paraíso Trips
Website: paraisotrips.com
Email: cynconlego@gmail.com